Working at Agnes House - Residential Care Home
11a-15 Arthur Road, Birmingham, B24 9EX
Operated by Angel Care Homes Limited
15 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Staff feel well managed with good training and an open culture, but limited activities mean mostly routine personal care."
Safety & Risk
7/10
✓
Staff understood their responsibilities to protect people from abuse and discrimination. They knew to report any concerns and ensure action was taken.
Staff Culture
7/10
✓
Staff told us there was an open culture within the home and they could make suggestions for improvement easily.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. We observed staffing levels were sufficient.
Training & Dev
6/10
✓
Staff said that access to training organised by the provider was good, one staff member said, 'I have had so many different training opportunities.'
Management
6/10
✓
All the staff said they felt the home was managed well.
Programmes
5/10
!
People had a small range of activities to engage with including pet therapy and access to exercise machines.
Points to consider
Just a small range of basic activities like pet therapy and exercise machines, so the role is mostly routine personal care.
People had a small range of activities to engage with including pet therapy and access to exercise machines.
Staffing is adequate with internal cover for absences, nothing special about retention or low workloads.
The registered manager said that staff absence was usually covered by colleagues from within the home itself to ensure people were supported by staff who knew them well.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews