Working at Agnes House
Hinckley Road, Leicester, LE3 0UX
Operated by Wyggestons and Trinity Almshouses Charity
26 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel like a family with strong support, good training and safety practices, although staffing lacks retention details and activities are basic."
Safety & Risk
8/10
✓
Records showed that following accidents or incidents the registered manager and staff acted to reduce future risk. For example, if a person fell the registered manager carried out a root cause analysis. (Per 2018 comprehensive inspection)
Staff Culture
8/10
✓
A care worker said, 'I love the home, it's lovely, its small, and it feels like we are a family unit.' The home had an open and friendly culture. (Per 2018 comprehensive inspection)
Staffing Levels
6/10
✓
The home was well-staffed and people said this made them feel safe. (Per 2018 comprehensive inspection)
Training & Dev
7/10
✓
Records showed staff attended a wide range of training courses and had additional training to meet people's specific needs, for example... 'virtual reality' dementia course. (Per 2018 comprehensive inspection)
Management
7/10
✓
Staff are well-looked after here. We get lots of support and we can speak out if we don't agree with something. We can talk to the manager at any time and they listen to us. (Per 2018 comprehensive inspection)
Programmes
6/10
✓
The home had its own activities organiser and a weekly programme of activities was advertised in the home. (Per 2018 comprehensive inspection)
Points to consider
Staffing is adequate with enough experienced staff on duty, but no details on agency workers or staff retention.
The home was well-staffed and people said this made them feel safe. (Per 2018 comprehensive inspection)
There is an activities organiser and weekly programme, but no specialist or innovative approaches mentioned.
The home had its own activities organiser and a weekly programme of activities was advertised in the home. (Per 2018 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews