Last updated: 9 February 2026
"Staff feel well supported by hands-on management and good training, but limited activities and manager shift cover are drawbacks."
Risk assessments were in place... People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. Medicines were stored and administered safely.
Staff were clear about their roles and felt well supported. A staff member said, 'It's a well run place, I get any help I need.' Staff felt able to feedback and make suggestions as they wanted.
There were enough suitable trained staff to support people safely. We saw rotas which confirmed staffing numbers were consistent, and staff and people told us the staffing levels were safe.
People were supported by staff who were trained to meet their needs. This included training specifically to work with people who may have learning disabilities and autism. New staff completed The Care Certificate.
The registered manager and provider regularly worked shifts directly with people and could cover any staff absence promptly. One relative said they could talk to him and get hold of him easily. Staff felt well supported.
Some people accessed daytime activity centres outside of the home. People were supported as a group to go on trips and holidays, including staying at a caravan park by the seaside.
Staffing is adequate and safe with consistent rotas, but nothing special like long team retention or no need for manager to cover shifts.
There were enough suitable trained staff to support people safely. We saw rotas which confirmed staffing numbers were consistent... The registered manager and provider regularly worked shifts directly with people and could cover any staff absence promptly.
No dedicated activities coordinator or specialist programmes, so the role is mostly routine care with some trips and day centres.
Care was personalised and people were able to take part in activities of interest to them. We saw that some people accessed daytime activity centres... supported as a group to go on trips and holidays.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp