Working at Agape Annexe
191 Havelock Street, Kettering, NN16 9QB
Operated by Mr & Mrs M Hamilton
4 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel well supported by hands-on management and good training, but limited activities and manager shift cover are drawbacks."
Safety & Risk
7/10
✓
Risk assessments were in place... People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. Medicines were stored and administered safely.
Staff Culture
7/10
✓
Staff were clear about their roles and felt well supported. A staff member said, 'It's a well run place, I get any help I need.' Staff felt able to feedback and make suggestions as they wanted.
Staffing Levels
6/10
✓
There were enough suitable trained staff to support people safely. We saw rotas which confirmed staffing numbers were consistent, and staff and people told us the staffing levels were safe.
Training & Dev
7/10
✓
People were supported by staff who were trained to meet their needs. This included training specifically to work with people who may have learning disabilities and autism. New staff completed The Care Certificate.
Management
7/10
✓
The registered manager and provider regularly worked shifts directly with people and could cover any staff absence promptly. One relative said they could talk to him and get hold of him easily. Staff felt well supported.
Programmes
5/10
!
Some people accessed daytime activity centres outside of the home. People were supported as a group to go on trips and holidays, including staying at a caravan park by the seaside.
Points to consider
Staffing is adequate and safe with consistent rotas, but nothing special like long team retention or no need for manager to cover shifts.
There were enough suitable trained staff to support people safely. We saw rotas which confirmed staffing numbers were consistent... The registered manager and provider regularly worked shifts directly with people and could cover any staff absence promptly.
No dedicated activities coordinator or specialist programmes, so the role is mostly routine care with some trips and day centres.
Care was personalised and people were able to take part in activities of interest to them. We saw that some people accessed daytime activity centres... supported as a group to go on trips and holidays.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews