Working at Aegis Residential Care

The role is mostly routine personal care with only basic games like bingo, crafts, and table tennis, no dedicated coordinator or special programmes to make work more varied.

We observed craft activities taking place and there was evidence around the home of previous craft making. We saw photos of previous activities which included table tennis and air hockey.

Only standard training to do the job, no funded specialist courses or qualifications mentioned.

Staff received appropriate training and development to deliver good quality care and support for people. One member of staff told us, "I get all the training that's needed for the job."

Some gaps in as-needed medication instructions and hoist sling details, even though sorted on the day.

Some people were prescribed medicines to be taken on a 'when required' basis (PRN). Protocols for how these medicines should be administered was missing... whilst moving and handling risks for a person were detailed, there was no loop configuration information in place.