Working at Admiral Jellicoe House
Admiral Jellicoe House, Southsea, PO4 8JW
Operated by The Royal Naval Benevolent Trust
66 bedsNursing homes
Workplace Score
3.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.0/10
Key Finding
"Varied activities and a daily wellbeing team impress, but unsettled leadership, training shortfalls, and staffing dips leave staff unsupported."
Safety & Risk
2/10
✕
We identified the failure to ensure the proper and safe management of medicines was a breach of Regulation 12. Learning from incidents was not consistently recorded or shared with the staff team.
Staff Culture
3/10
✕
Staff reported feeling unsupported and had not received regular supervision. Staff morale had been impacted by an unsettled period of leadership change since October 2023 and a lack of regular support and supervision.
Staffing Levels
4/10
!
The registered manager and director of operations acknowledged there had been periods of lower staffing and agency staff use when unplanned staff absence had been high.
Training & Dev
2/10
✕
Staff training records showed not all staff had completed training in line with the provider’s mandatory training requirements. Shortfalls in staff training had been identified in September 2023 on the quality improvement action plan, some improvement had been made but completion rates remained below the provider’s standards.
Management
2/10
✕
The service had been through an unsettled period of leadership change from October 2023. Since our visit, a new leadership team, including a registered manager, has been appointed.
Programmes
6/10
✓
A programme of activities was in place and photos showed a wide variety of activities were enjoyed by people. A wellbeing team was available 7 days a week to meet people’s social and activity needs.
Points to consider
Leadership changes have left big gaps in oversight and staff support.
The service had been through an unsettled period of leadership change from October 2023. Staff reported feeling unsupported and had not received regular supervision.
Not enough training done, with mandatory courses behind and supervisions missed for half the staff.
Staff training records showed not all staff had completed training in line with the provider’s mandatory training requirements. Records of supervision showed 50% of the provider’s staff had not received supervision in line with the policy.
Staffing dips below planned levels at times with more agency workers, meaning busy shifts.
Some feedback included examples of times when staffing had dropped below the planned level or where they had been a higher number of agency staff. The registered manager and director of operations acknowledged there had been periods of lower staffing and agency staff use.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2024
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
?
Not rated
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews