Last updated: 9 February 2026
"Staff trust the approachable manager and feel valued and involved, although occasional staffing shortages and basic activities hold it back."
People were safe because systems were in place to make sure risks to people were assessed and actions taken to mitigate the risk. Medicines were managed safely.
Staff felt involved in the service. They told us the management team listened to them, were open to ideas and suggestions and kept them informed about what was happening at the service.
Staffing rotas showed there were enough staff to keep people safe although some people felt there were occasions when more staff were needed.
Per 2019 comprehensive inspection: Records showed staff completed a range of training the provider considered mandatory. Staff were positive about the training provided.
People and their relatives had confidence in the registered manager. Their comments included, 'The manager takes time to listen to you which is good', 'The manager is approachable and you can talk to her' and 'I know the manager and things I need she gets them for me.'
Per 2019 comprehensive inspection: Activity provision was provided by care staff and on an additional hour's basis by a member of care staff. The home was actively recruiting for an activity co-ordinator.
Staffing is enough to keep things safe but some residents feel there are times when more staff are needed and they have to wait.
Staffing rotas showed there were enough staff to keep people safe although some people felt there were occasions when more staff were needed.
Only basic mandatory training with no specialist courses or extra development mentioned.
Per 2019 comprehensive inspection: Records showed staff completed a range of training the provider considered mandatory.
No full-time activities coordinator so care staff handle basic things like bingo and games, making shifts more routine.
Per 2019 comprehensive inspection: Activity provision was provided by care staff and on an additional hour's basis by a member of care staff. The home was actively recruiting for an activity co-ordinator.
AI Generated
Last inspected: February 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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