Last updated: 10 February 2026
"Safe medicines management and supportive culture with approachable management, but no details on staff retention and only basic activities programmes."
Medicines were managed safely. Risks to people's health were safely assessed, monitored and managed. The registered manager monitored and analysed accidents and incidents, themes and trends were identified, shared with staff, and used to improve practice.
There were regular staff meetings at the service. Staff felt able to raise concerns and felt supported by the registered manager.
There were enough staff to meet people's needs. The provider used a dependency tool to monitor this.
Staff received training and regular competency assessments to ensure safe medicines management. Staff received regular supervision and training to ensure they had the appropriate skills.
The registered manager maintained good oversight regarding the quality of service delivery. Feedback included; 'The manager is pleasant, helpful and very approachable. She puts things right'
Per 2019 comprehensive inspection: The service employed a dedicated activities co-ordinator. There was a varied and appropriate activity programme including chair exercises, bingo, arts and crafts, sensory garden and external entertainers.
Enough staff to meet needs using a dependency tool, but no info on staff turnover or agency use.
There were enough staff to meet people's needs. The provider used a dependency tool to monitor this.
Standard training and regular supervision in place, but no specialist courses or funded qualifications.
Staff received training and regular competency assessments to ensure safe medicines management. Staff received regular supervision and training to ensure they had the appropriate skills.
Activities coordinator runs regular basic events like bingo, crafts and entertainers, but no specialist or innovative programmes.
Per 2019 comprehensive inspection: dedicated activities co-ordinator... chair exercises, bingo, one to one session... arts and crafts... external entertainers.
AI Generated
Last inspected: July 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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