Last updated: 9 February 2026
"Supportive leadership, strong safety and staff feeling valued, but basic activities and routine days hold it back."
Per 2021 inspection: 'We were assured the provider managed infection prevention and control at the time of the inspection.'
Per 2019 comprehensive inspection: 'Staff are looked after, we can approach the manager at any time.'
Per 2021 inspection: 'There were sufficient staff to provide continuity of support and ensure safeguards were in place should there be a staff shortage.'
Per 2019 comprehensive inspection: 'Staff received training pertinent to their roles. Staffs' training was up to date. Several staff had completed a recognised qualification in care.'
Per 2019 comprehensive inspection: 'The registered manager is very supportive, leads well and works alongside people.'
Per 2019 comprehensive inspection: 'The provider had a programme of activities which people were free to participate in if they wished. This included; crafts, pamper sessions, singers and trips out.'
Only basic activities like crafts, pamper sessions, singers, and trips out with no dedicated coordinator, so days are mostly routine personal care.
Per 2019 comprehensive inspection: 'crafts, pamper sessions, singers and trips out.'
Staffing is adequate and enough to meet needs, but no details on low agency use or stable long-term team.
Per 2021 inspection: 'There were sufficient staff to provide continuity of support'
Only standard training with some qualifications and supervisions, no specialist courses or funded career development.
Per 2019 comprehensive inspection: 'Staff received training pertinent to their roles. Staffs' training was up to date. Several staff had completed a recognised qualification in care.'
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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