Last updated: 10 February 2026
"Approachable leadership and positive team culture with stable staffing, but limited weekend activities and basic training need improvement."
Staff understood safeguarding and reporting, risks assessed and managed safely including falls and choking, medicines managed safely with protocols and regular checks.
Staff were complimentary about the registered manager and home, positive about support from management team and working as a good team.
Staff reported there were enough staff to meet people's needs safely, with long-standing regular staff who become like friends.
Staff supported through regular training on safeguarding, dementia care, medicines and supervisions to carry out roles effectively.
Staff told us the registered manager is approachable and fair, we all work together for improvements, and the manager is humble and will come and do personal care if needed.
Variety of activities offered by coordinators including outings and memory boxes, but limited access for some, no weekend activities and recruiting additional coordinator.
Activities programme runs during the week with outings and memory boxes but nothing at weekends and limited one-on-one, so some shifts are mostly routine care.
There are no activities at weekends. Some people had limited access to participate in the activities... recruiting an additional activities coordinator.
Training covers standard topics like dementia and medicines with supervisions but no specialist courses or funded qualifications for career growth.
Training records confirmed staff had completed training that was relevant... including safeguarding adults, medicines administration, dementia care, infection prevention.
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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