Working at Addison Park
St Therese Close, Callington, PL17 7QF
Operated by Cornwallis Care Services Ltd
42 bedsResidential homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.9/10
Key Finding
"Staff feel valued with good morale and sufficient staffing, but no permanent manager after recent changes and training delays hold it back."
Safety & Risk
5/10
!
There were gaps in [medicines fridge and room] temperature records... the service records for [DoLS] applications were not entirely accurate... Some [safeguarding] training had been delayed.
Staff Culture
6/10
✓
Staff felt respected, valued and supported and said they were fairly treated. There was a positive attitude in the staff team with the aim of trying to provide the best care possible... Morale was good.
Staffing Levels
6/10
✓
There were sufficient numbers of staff employed and on duty to meet people's assessed needs. Successful recruitment had reduced their dependency on the use of agency staff.
Training & Dev
4/10
!
Some training had been delayed due to the Covid-19 pandemic. Recorded one to one supervision had not taken place, in accordance with the service policy, due to the challenges of the Covid-19 pandemic.
Management
3/10
✕
The service did not have a registered manager registered with the Care Quality Commission. The current manager was in the process of registering for this role. Staff said: 'It has been a little difficult with so many changes in managers over recent times.'
Programmes
4/10
!
There was a designated activities staff member to assist people. Relatives told us: 'The lovely lady who does the activities has done her nails again its really lovely.'
Points to consider
No permanent manager in place yet, and lots of recent manager changes unsettled staff.
The service did not have a registered manager registered... current manager was in the process of registering... 'It has been a little difficult with so many changes in managers over recent times.'
Staff training has some gaps from Covid delays and misses regular one-on-one meetings with managers.
recorded one to one supervision had not taken place, in accordance with the service policy, due to the challenges of the Covid-19 pandemic.
Only basic activities like nail painting and general options, so the role stays mostly routine personal care.
designated activities staff member... 'The lovely lady who does the activities has done her nails again its really lovely'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews