Working at Addison Court
Wesley Grove, Ryton, NE40 4EP
Operated by Malhotra Care Homes Limited
62 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported in a positive culture where they enjoy work and prioritise safety, but lacks details on team stability and specialist training."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty.
Staff Culture
7/10
✓
Staff told us they enjoyed working at the service. One member of staff said, “We look after and care for our residents as if they were family.”
Staffing Levels
6/10
✓
The provider made sure there were enough qualified, skilled and experienced staff.
Training & Dev
6/10
✓
Regular training took place to ensure staff had the knowledge and skills needed to provide safe support.
Management
6/10
✓
Staff spoke positively about the culture and values of the service, and said they were supported in their roles.
Programmes
6/10
✓
People had access to a range of personalised activities. These were promoted in a newsletter that was sent to people and relatives.
Points to consider
Enough staff on duty to deliver safe care, but no details on team stability or easy workloads.
The provider made sure there were enough qualified, skilled and experienced staff.
Regular training and supervisions keep staff skilled, but no specialist courses or funded qualifications.
Regular training took place to ensure staff had the knowledge and skills needed to provide safe support.
Range of activities for residents, but no special programmes or coordinator to make the job more varied.
People had access to a range of personalised activities. These were promoted in a newsletter that was sent to people and relatives.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews