Last updated: 10 February 2026
"Hands-on leadership, innovative programmes and a proud motivated team, although occasional familiar agency staff cover some shifts."
Per 2018 inspection: Personalised risk assessments, safeguarding training, incidents analysed in meetings with learning, PROACT-SCIP expertise, medicines audits and STOMP participation.
Per 2018 inspection: Staff highly motivated and proud to work here, feel valued with staff of the month awards and career progression, strong team and openness to suggestions.
Per 2018 inspection: Correct staffing levels with long-serving consistent team, staff report sufficient numbers for needs, occasional agency use by familiar staff.
Per 2018 inspection: Comprehensive induction with mentoring, specialist PROACT-SCIP and autism training by managing director, funded diplomas after probation, regular supervision.
Per 2018 inspection: Registered manager and managing director hands-on in care, frequently act as care staff, drive innovations like TEACCH and respond swiftly to feedback; universally praised by staff, relatives and professionals.
Per 2018 inspection: Named programmes ADP, TEACCH, PROACT-SCIPr-UK; innovative community links for volunteering, work placements, yoga teaching by resident with measurable confidence gains and external training.
Agency workers cover some shifts sometimes, even though they know the residents.
Agency staff were used at times, they knew the people using the staff and were familiar with the organisational policies and procedures.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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