Last updated: 9 February 2026
"Supportive management and positive staff culture with excellent infection control, but limited activities without a dedicated coordinator hold it back."
2020 IPC inspection: Assured service followed safe infection prevention including admissions with negative COVID tests, PPE use, regular testing, designated isolation support, mobile shower for isolated residents.
Per 2019 comprehensive inspection: Staff morale was good, staff felt well supported, staff worked well together as a team.
Per 2019 comprehensive inspection: There were enough suitably skilled and experienced staff on duty to safely meet people's needs; people said 'there is always enough staff here'.
Per 2019 comprehensive inspection: Staff received induction, ongoing training relevant to role, regular supervisions and team meetings; people said staff 'seem to know what they are doing'.
Per 2019 comprehensive inspection: The registered manager promoted a positive and open culture... staff felt well supported; residents said 'Manages this place very well', 'Listens and gets things done', 'Really approachable'.
Per 2019 comprehensive inspection: Staff supported people to follow interests and take part in seasonal events and celebrations.
No activities coordinator or regular varied programme, just basic seasonal events, so the role is mostly routine personal care.
People were given the opportunity to take part in seasonal events and celebrations along with their family and friends.
Staffing is adequate with enough skilled staff, but no details on low agency use or good staff retention.
There were enough suitably, skilled and experienced staff on duty to safely meet people's needs.
Only standard induction and ongoing training, no specialist courses or funded qualifications for career growth.
New staff completed an induction which consisted of training in key areas... All staff were provided with ongoing training relevant to their role and people's needs.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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