Last updated: 9 February 2026
"Staff feel happy and supported with strong safeguarding, but limited activities programme and incomplete recruitment records need attention."
People were protected from the risk of abuse and avoidable harm because safeguarding systems were in place and followed. Risks to people were assessed and effectively managed.
A staff member told us, “I am very happy here; I love this home.” Another said, “I am happy here and feel supported in my role.” Staff were confident the registered manager would take concerns seriously and act on them.
Recruitment processes were in place; however, we found some staff records had not been fully completed in line with the provider’s policy. The registered manager corrected this during the inspection. There were sufficient staff to meet people’s needs safely.
Training was delivered in line with good practice guidance, and staff said they felt supported by the registered manager. The registered manager had oversight of staff training and ensured it was up to date.
Relatives told us they were confident in both the registered manager and staff team. One relative told us, “Management is approachable, and I am kept updated on things going on.”
All of the people we spoke with told us they enjoyed accessing activities and events provided by the service.
No activities coordinator or structured programme with variety mentioned, so the role is mostly routine personal care with some basic events.
All of the people we spoke with told us they enjoyed accessing activities and events provided by the service.
Some gaps in staff recruitment records, even though fixed quickly during inspection.
we found some staff records had not been fully completed in line with the provider’s policy. The registered manager corrected this during the inspection.
AI Generated
Last inspected: April 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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