Last updated: 10 February 2026
"Effective safety and medicines management alongside good training and team morale, although staffing lacks stability and activities need a dedicated coordinator."
Effective safeguarding systems; medicines managed well, safely administered with audits; staff confident raising concerns.
Friendly atmosphere with staff describing morale and teamwork as good: 'It's a good team we all look after each other.'
There were enough staff to support people and staff were always visible.
New training programme enthusiastically received: 'The training is loads better, its hands on and real' and includes Care Certificate induction.
Management team committed to quality; staff described good morale and teamwork: 'It's a good team we all look after each other.'
People supported to access community activities, trips to cinema and shopping, holidays at Butlins.
Staffing levels are enough to meet needs, but no info on stable teams or low agency use.
There were enough staff to support people and staff were always visible.
Activities mean supporting trips and community outings, but no dedicated coordinator or specialist programmes.
People were supported to engage in activities they enjoyed, and we saw the service promoted people accessing local community facilities and supporting them to go on trips and holidays.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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