Working at Active Support Clifton Ltd
Cedar Court, Shefford, SG17 5ET
Operated by Active Support Clifton Ltd
4 bedsResidential homesHomecare agencies
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Staff feel supported with excellent training and activities programmes, although staffing relies on a very small team."
Safety & Risk
7/10
✓
Staff had a good understanding and were trained in safeguarding. People were supported safely with their medicines, with audits and PRN protocols in place.
Staff Culture
8/10
✓
Staff were responsive to people's needs and worked well together to achieve good outcomes for people. Staff felt well supported by the registered manager.
Staffing Levels
6/10
✓
People and relatives told us there were enough staff to support them/ their family member safely. The registered manager understood the pressures of having a very small staff team at the service.
Training & Dev
8/10
✓
Staff had the right training and knowledge to support people effectively. The registered manager researched people's support needs and sourced specific training for staff if this was needed.
Management
8/10
✓
Staff felt well supported by the registered manager of the service and were given the opportunity to share their thought about what was working well and what may need more improvements. Staff told us they felt listened to and empowered to share their thoughts.
Programmes
9/10
✓
People were supported to pursue their interests and achieve their aspirations and goals. The staff team were exceptionally effective at supporting people to do this, with examples of community access, new skills, and measurable health improvements.
Points to consider
Staffing is adequate but relies on a very small team, with plans to recruit more to ease pressures.
The registered manager understood the pressures of having a very small staff team at the service. They explained their plans to recruit and were also carefully assessing people's needs before they used the service to ensure these could be met with the current staff team.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
?
Not rated
Effective
?
Not rated
Caring
?
Not rated
Responsive
?
Not rated
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews