Last updated: 9 February 2026
"Staff feel supported by enthusiastic managers and enjoy a strong team culture with effective safety, but staffing lacks retention details and training is basic."
The service had effective safeguarding systems... Medicines were properly managed by staff. Audits were carried out... Regular audits and review of accidents and incidents.
'We all work as a team here we get really good support and it's a good place to work' and service employs welfare officer offering free counselling to staff.
Relatives and staff told us there was enough staff to meet people's needs and to keep people safe.
Staff had received training in a range of areas, which included; safeguarding, medication and communication. Staff told us that they were supported with regular supervisions.
Staff had a positive and enthusiastic attitude... Comments included, 'We all work as a team here we get really good support and it's a good place to work, the managers are really there for the people,' and 'The managers support us they work weekends as well if we need support they are there.'
On site people could do activities including gardening or use the multi-sensory room... Offsite people attended college, trampolining, swimming, golf, shopping.
Staffing is enough to meet needs, but no details on agency use or long team retention.
Relatives and staff told us there was enough staff to meet people's needs and to keep people safe.
Only standard training like safeguarding and medication, no specialist courses or funded qualifications.
Staff had received training in a range of areas, which included; safeguarding, medication and communication.
Varied activities like gardening, sensory room and outings, but no specialist programmes or coordinator.
On site people could do activities including gardening or use the multi-sensory room. Offsite people attended college, trampolining, swimming, golf.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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