Working at Acorn Manor
Raleigh Hill, Bideford, EX39 3PG
Operated by Ark Care Homes Limited
9 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Strong leadership, supportive culture, and engaging activities, although staffing sometimes uses agency workers for cover."
Safety & Risk
8/10
✓
There were comprehensive risk assessments in place covering all aspects of the service and support provided.
Staff Culture
8/10
✓
Staff felt respected, supported, and valued by the registered manager which supported a positive and improvement-driven culture.
Staffing Levels
6/10
✓
The number and skills of staff matched the needs of people using the service.
Training & Dev
7/10
✓
The provider invested in staff by providing them with quality training to meet the needs of all individuals using the service. Per 2018 comprehensive inspection: Staff received training on subjects including safeguarding, the Mental Capacity Act, behaviour management, autism awareness and first aid.
Management
8/10
✓
The registered manager was visible in the service, approachable and took a genuine interest in what people, staff, family, and other professionals had to say.
Programmes
8/10
✓
Per 2018 comprehensive inspection: People engaged in wide variety of activities and spent time in the local community going to specific places of interest. For example, arts and crafts, swimming, forest school, meals out and holidays to places such as Euro Disney. The service also facilitated a monthly disco at a local nightclub attended by 100 to 150 people.
Points to consider
Staffing is adequate but they sometimes use agency workers from their organisation to cover sickness shortfalls.
Per 2018 comprehensive inspection: regular staff or staff from the organisation's agency would fill in to cover the shortfall, so people's needs could be met by the staff members who knew and understood them.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews