Last updated: 9 February 2026
"Excellent training and safety practices with supportive management and happy staff, but managers cover occasional sickness and activities lack a dedicated coordinator."
2021 targeted inspection: Assured on infection prevention including PPE use, testing, hygiene practices; per 2018: Comprehensive risk assessments, safe medicines, safeguarding systems.
Per 2018 comprehensive inspection: Staff said 'It makes me happy to work here' and 'This place has opened my eyes about very good practice'; good rapport and staff felt supported.
Per 2018 comprehensive inspection: 'The service was staffed at an appropriate level to safely meet people's needs'; staff said 'There is enough staff, occasionally there is last minute sickness but the manager and deputy are always happy to help'.
Per 2018 comprehensive inspection: Mandatory and specialist training including challenging behaviour, epilepsy, Down syndrome; staff encouraged to achieve NVQ; regular supervision and inductions.
Per 2018 comprehensive inspection: Staff said 'I am very lucky, if I need support I can call on [registered manager] and [deputy manager]' and observed good rapport between management and staff.
Per 2018 comprehensive inspection: Regular programme with puzzles, music, arts and crafts, music therapy, community outings like bowling, swimming, college courses, pottery.
Staffing is adequate with enough staff to meet needs, but managers cover occasional last-minute sickness.
Per 2018: 'There is enough staff, occasionally there is last minute sickness but the manager and deputy are always happy to help.'
Activities offer variety like arts, crafts, music, and outings but no named specialist programmes or dedicated coordinator.
Per 2018: 'Activities in house included, puzzles, music, arts and crafts, music therapy, hand massages... college courses, pottery, cooking classes, swimming, hydrotherapy, bowling.'
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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