Last updated: 10 February 2026
"Staff feel valued and supported with a positive culture and good training, but activities are basic without a dedicated coordinator."
Some of our residents have lived here 10, 15, 20 years and we have not had any recent safeguarding concerns or complaints. Any time issues are raised, we hold a meeting... learning we take from it is paramount."
Feedback from people and staff told us there was a positive and open culture... “We are very happy to be here... we are all family.”
The service made sure there were enough qualified, skilled and experienced staff... “you have enough time and enough other staff to help you.”
Staff told us they were valued and supported in their roles, including through specialist training, supervisions and team meetings."
Staff told us they were valued and supported in their roles, including through specialist training, supervisions and team meetings. The registered manager was passionate about working in partnership with people."
Each week, residents come with their diary, and we agree what days we will go out for shopping, to make our own meals and whether anyone has had hospital or doctor appointments."
No activities coordinator or special programmes, so the job is mostly personal care with basic outings like shopping and cooking.
Each week, residents come with their diary, and we agree what days we will go out for shopping, to make our own meals and whether anyone has had hospital or doctor appointments."
Staffing is adequate with enough staff and time, but no details on stable long-serving team or no agency use.
The service made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development."
AI Generated
Last inspected: December 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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