Working at Acorn Hove

No permanent manager in post, so leadership and oversight have big gaps.

At the time of our inspection there was not a registered manager in post. The provider was recruiting to this post and an interim manager was providing current cover.

Recruitment misses reference checks and full work history, so risk of hiring unsuitable staff.

Staff recruitment processes were not always conducted safely, this included missing reference checks, gaps in applications forms and a lack of full employment history.

As-needed medication guidance is unclear and accidents are not tracked well for learning.

Medicines were not always safely managed. The protocols for as required medicines (PRNs) were not detailed or individualised to people... Accident and incidents were not routinely monitored, which meant there were missed opportunities for learning.