Working at Acorn House Residential Home Limited
39 Maidstone Road, Chatham, ME4 6DP
Operated by Acorn House Residential Home Limited
28 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.7/10
Key Finding
"Approachable managers who listen to staff and strong safety practices, but basic activities and standard training hold it back."
Safety & Risk
7/10
✓
Staff understood how to recognise signs of abuse and actions needed if abuse was suspected. There were enough staff to provide safe care.
Staff Culture
6/10
✓
One member of staff told us the management, 'Always listen and take on board things we say'.
Staffing Levels
5/10
!
There was enough staff to meet people's needs. The service used a dependency tool to assess staffing needs and the registered manager performed audits to ensure that safe staffing levels were maintained.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff training was up to date. Training considered mandatory by the provider for staff included induction training, safeguarding, manual handling, infection control and first aid.
Management
7/10
✓
A member of staff told us, 'The manager and owners are very approachable and good people to work for'.
Programmes
4/10
!
Per 2019 comprehensive inspection: A range of activities were delivered to people on a daily basis. This included exercise classes, board games, singing, craft work, baking and outside entertainers.
Points to consider
Only basic activities like bingo, games, and crafts, no coordinator or special programmes to vary the workday.
Regular activities took place to keep people stimulated... people were able to participate in bingo.
Staffing is adequate but nothing special, no details on low agency use or stable long-serving team.
There was enough staff to meet people's needs.
Only standard mandatory training, no specialist courses or funded qualifications for career growth.
Per 2019 comprehensive inspection: Staff training was up to date. Training considered mandatory... included induction training, safeguarding, manual handling, infection control and first aid.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews