Last updated: 9 February 2026
"Staff feel happy in an amazing team atmosphere with innovative activities and programmes, although staffing can be short when sick and training is only mandatory."
2022 IPC inspection: Assured provider using PPE effectively, up-to-date policy, regular audits, testing; per 2017: incidents thoroughly analysed with lessons shared, safe medicines, strong safeguarding.
Per 2017 comprehensive inspection: 'The staff we spoke with were happy working in the service... "The atmosphere is amazing, everyone gets on with everyone and people work well as a team."... overall satisfaction score of 92%.'
Per 2017 comprehensive inspection: 'People were supported by a sufficient amount of staff... staffing levels were "fine" and... management were usually able to arrange sufficient cover.'
Per 2017 comprehensive inspection: 'Staff were also complimentary of the training they received and told us the management team ensured they received all the mandatory training they required... regular supervisions and an annual appraisal.'
Per 2017 comprehensive inspection: 'The staff we spoke with were very complementary of the support they received from the management team.'
Per 2017 comprehensive inspection: 'Butterfly project' with champions undertaking projects... community links with local school, nursery, churches, social enterprise intergenerational project; 2022 report: Activity Manager organised culturally appropriate events.
Staffing levels are sufficient most of the time with good cover, but can feel a bit short when staff call in sick.
Per 2017 comprehensive inspection: 'Mostly it's a good (staffing) level but sometimes they're a bit short if (staff) off sick.'
Only standard mandatory training and regular supervisions, no specialist courses or funded qualifications mentioned.
Per 2017 comprehensive inspection: 'the management team ensured they received all the mandatory training they required.'
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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