Working at Acorn House - Bideford
2 Eastbourne Terrace, Bideford, EX39 1HG
Operated by Ark Care Homes Limited
6 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel well supported with strong safety and good training, but activities and programmes are basic with no dedicated coordinator."
Safety & Risk
8/10
✓
People were kept safe from avoidable harm because the staff knew them well and understood how to protect them from abuse. Risk management considered people’s physical and mental health needs and showed that measures to manage risk were as least restrictive as possible. People were supported by staff who followed systems and processes to prescribe, administer, record and store medicines safely.
Staff Culture
7/10
✓
Staff felt well supported by the registered manager and felt confident to raise any concerns. Staff spoke positively about communication and how the registered manager worked well with them, encouraged team working and an open person-centred culture.
Staffing Levels
6/10
✓
The number and skills of staff matched the individual care and support needs of people using the service. People received support from a consistent staff team.
Training & Dev
7/10
✓
Staff received relevant and good quality training in evidence-based practice. This included training in the wide range of strengths and impairments people with a learning disability and or autistic people may have, mental health needs, communication tools and positive behaviour support. Staff had also completed nationally recognised qualifications in health and social care, including the Care Certificate. Staff received on-going supervision for them to feel supported in their roles and to identify any future professional development opportunities.
Management
7/10
✓
Staff spoke positively about communication and how the registered manager worked well with them, encouraged team working and an open person-centred culture.
Programmes
4/10
!
People were proactively supported by staff throughout our site visit. For example, accessing the community. A person had successfully been supported to become a steward at local social events in Bideford.
Points to consider
Enough staff with matching skills and a consistent team, but no word on agency use or staff saying workloads feel light and unhurried.
The number and skills of staff matched the individual care and support needs of people using the service. People received support from a consistent staff team.
Just basic community outings and one person helped into a steward role, no activities coordinator or creative programmes to mix up the daily routine.
People were proactively supported by staff throughout our site visit. For example, accessing the community. A person had successfully been supported to become a steward at local social events in Bideford.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews