Last updated: 10 February 2026
"Supportive leadership, specialist training, positive staff culture and engaging activities, although staffing is adequate without team stability."
Three medicine errors had been reported in the preceding 12 months. Action taken as a result of these included re-training individual staff and reviewing medicine administration procedures and training.
Staff told us, 'The whole staff team have an input and we all enjoy our work.'
Staff felt that there were adequate staffing numbers to meet the needs of the service.
Specialist training continued to be provided as and when required to meet any specific or diverse needs. For example understanding the autistic spectrum, understanding and managing dementia and specialised feeding techniques.
Staff described her as, 'very supportive both personally and professionally and always available.'
keyworkers had developed journals for each person detailing what they had done throughout the last year using photos and memorabilia.
Staffing is adequate to meet needs, but nothing special like long team stability or no agency use is mentioned.
Staff felt that there were adequate staffing numbers to meet the needs of the service.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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