Last updated: 9 February 2026
"Strong safety and infection control with a happy, supportive staff culture, although basic activities rely on staff working extra hours."
Robust infection prevention and control procedures understood and followed by staff, all completed training, good cleanliness (2020).
Per 2018 comprehensive inspection: Staff said 'It's good to come to work. I love it', felt valued with praise and support; atmosphere happy and calm (also noted 2020).
Per 2018 comprehensive inspection: 'there were sufficient numbers of staff to meet people's needs'; shortfalls due to leave or sickness covered by existing staff.
Per 2018 comprehensive inspection: Staff received range of training and professional development, induction, regular supervision, some working towards national care qualifications.
Per 2018 comprehensive inspection: Registered manager visible and active, described as 'approachable', 'fair' and 'effective' by staff.
Per 2018 comprehensive inspection: Basic activities like crafts, colouring, outings, pub visits by staff working extra hours while recruiting activities person; craft activities noted 2020.
No activities coordinator, so care staff do extra hours for basic crafts and outings.
The service was currently in the process of recruiting an activities person; staff were working additional hours to provide people with activities. (2018)
Staffing is adequate but staff cover shortfalls from sickness or leave themselves.
Any shortfalls due to leave or sickness were covered by existing staff which ensured people were cared for by staff who knew them. (2018)
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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