Working at Acorn Court Care Home

2020 targeted inspection: We were assured the service were following safe infection prevention and control procedures to keep people safe. Per 2019 comprehensive inspection: Staff understood adult safeguarding procedures and medicines were managed safely overall.

Per 2019 comprehensive inspection: Staff felt supported by the registered manager and there was good communication within the staff teams through handovers and team meetings. Comments from staff included, 'We are supported and are happy here.'

Per 2019 comprehensive inspection: Staff received an induction when they started work at the service. They told us that they shadowed experienced staff and completed training on the policies, procedures and practices of the service. Staff had regular refresher training and received supervision and annual appraisals.

Per 2019 comprehensive inspection: The registered manager promoted an open culture and was available to people using the service and staff. We saw the registered manager and deputy manager being visible and interacting with people, staff and visitors.

Per 2019 comprehensive inspection: Staff arranged various activities included day trips and inviting entertainers and musicians to the service. We observed local children from a local nursery and their families who sang and entertained people. The service provided a bistro and a cinema room.