Working at Acorn Close
2 Cotton Mill Crescent, Shepshed, LE12 9DR
Operated by Prime Life Limited
23 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Staff feel happy with strong teamwork and supportive management, but basic activities without structure and adequate staffing are weaknesses."
Safety & Risk
8/10
✓
Staff understood their roles and responsibilities to safeguard people from the risk of harm. People's medicines were managed in a safe way with regular audits.
Staff Culture
8/10
✓
Staff were happy working at Acorn Close and were proud of their relationships with the people they supported. Staff told us there was a strong feeling of teamwork.
Staffing Levels
6/10
✓
People and staff told us there were enough staff to meet people's needs. One person told us, 'There is always enough staff'.
Training & Dev
7/10
✓
Staff had completed a range of training relevant to their role and responsibilities in meeting people's individual needs. They spoke of having achieved qualifications relevant to their role.
Management
7/10
✓
Staff told us the management team were very supportive. The registered manager was pro-active in using information from audits, complaints, incidents and safeguarding alerts to improve the service.
Programmes
4/10
!
People told us they enjoyed art and crafts, music therapy, playing basketball and eating out.
Points to consider
Only basic activities like art, crafts, music therapy and outings, no coordinator or structured programme to make shifts more varied and fun.
People told us they enjoyed art and crafts, music therapy, playing basketball and eating out.
Staffing is adequate but nothing special, no mention of low staff turnover or minimal agency use.
People and staff told us there were enough staff to meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews