Working at Acorn Care Home

Medication plans missing details on emergency doses, when to give as-needed meds, and staff untrained on rescue medicines.

Some people were prescribed rescue medicine and the emergency medicine management plan in place lacked detail about what dose should be given and when, and what monitoring took place. Staff supporting people with emergency rescue medicines had not been specifically trained to administer the medicines.

Training gaps with updates overdue and no specialist training for key areas like rescue medicines.

Training records showed staff completed a range of training specific to the needs of the people they supported, although some updates were needed and also training in relation to rescue medicines had not been provided.

Recruitment checks inconsistent, like unclear employment dates and references not always from last employer.

There were some inconsistencies in how the provider’s policy was implemented. For example, information relating to staff employment dates was not clear on 2 staff records. In addition, it was not clear whether the references obtained for some staff, had been requested from their last employer.