Working at Acorn Care Home
83 Blythswood Road, Ilford, IG3 8SJ
Operated by Mrs Sarbjit Soor
4 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Supportive management, positive staff culture and strong safety practices shine, but basic training and limited activities hold it back."
Safety & Risk
8/10
✓
Proactive approach to risk assessments which were comprehensive, regularly reviewed, updated; medicines managed safely with pharmacist visits and staff observations; no safeguarding concerns.
Staff Culture
8/10
✓
Staff were positive about working at the service and felt valued with regular supervisions; comments included 'It's a very caring service, my manager is very supportive and kind, I can raise any issues'.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'there were adequate numbers of staff on each shift [...] staff had time to interact with people and support them in an unhurried and calm way'; consistent staff with internal cover.
Training & Dev
5/10
!
Staff completed training to know how to care for people effectively; specific training in safeguarding, medicines from pharmacist, and food hygiene noted but no details on coverage, specialist or development programmes.
Management
8/10
✓
The registered manager was always available at the service and interacted daily with people and relatives; staff said '[The Manager] is very supportive and caring' and 'my manager is very supportive and kind'.
Programmes
4/10
!
We observed staff carrying out activities with people such as board games, puzzles and arts and crafts.
Points to consider
Only basic training mentioned like safeguarding and medicines, no specialist courses or funded qualifications for staff.
Staff completed training to know how to care for people effectively.
No activities coordinator or varied programmes, just basic stuff like board games, puzzles, and arts and crafts done by care staff.
We observed staff carrying out activities with people such as board games, puzzles and arts and crafts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews