Last updated: 10 February 2026
"Staff feel well supported by management in a positive culture with strong training and low turnover, although activities lack a dedicated coordinator."
Robust recruitment and safeguarding procedures; medicines managed safely with annual competency assessments; risks well managed with multi-agency input.
Staff comments: 'I really love working here', 'really good managers'; staff felt confident raising concerns, open and transparent culture.
Low turnover of staff which helped; there was always two staff on duty during the day and one providing sleep-in at night, additional for activities.
All staff supported to complete diplomas in care level 2/3/5; specific training on mental health, suicidal thoughts, Autism, personality disorders, dementia.
Staff spoke positively about the management of the home and the support that was in place for them. Staff were positive about the management arrangements and told us they were very well supported.
People supported with community trips (Weston-super-Mare, Glastonbury), gym, social groups, annual holidays, personalised cookery book and photos.
Activities include regular outings and trips but no dedicated coordinator or specialist programmes to add extra variety to the working day.
People told us they had recently been on a trip to Weston super Mare and Glastonbury. People were also supported to have an annual holiday if they wanted.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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