Working at Acomb Court

The provider had in place effective policies and processes to prevent and manage the spread of infection. Systems were in place to ensure the safe and effective management of medicines.

Staff told us they were supported by the managers at the home and felt they could raise any issue or concerns if they needed to. Per 2018 comprehensive inspection: Staff told us the changes were slightly unsettling but that morale remained good.

Staff told us there were sufficient numbers employed at the home to deliver care effectively. People told us staff were attentive and available when they required assistance. We observed staff supported people in a quiet and unhurried manner.

Staff told us they were supported by the managers at the home and felt they could raise any issue or concerns if they needed to.