Working at Acer Court Care Home
172 Nottingham Road, Nuthall, NG8 6AX
Operated by Avery Homes Nuthall Limited
78 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Supportive management, positive culture and innovative programmes, although staffing feels stretched on busier floors with agency cover."
Safety & Risk
8/10
✓
We were assured that the provider was using PPE effectively and safely... meeting the requirement to ensure non-exempt staff and visiting professionals were vaccinated against COVID-19. Per 2022 inspection; medicines managed safely, falls analysed daily. Per 2019.
Staff Culture
7/10
✓
There was a clear positive culture throughout the staff team. Staff were passionate about providing high quality care. The service had received a number of awards for good practice in caring and employment. Per 2019 comprehensive inspection.
Staffing Levels
5/10
!
People gave us mixed comments depending which floor of the home they were on. Some people felt there wasn't enough staff... staff told us 'Two staff are not enough on this floor'... On occasions they used bank and agency staff. Per 2019 comprehensive inspection.
Training & Dev
7/10
✓
Staff training was up to date and where required staff attended specialist training, such as, diabetes or skin care. Staff were encouraged to develop their role through further training... management were very supportive of this. Per 2019 comprehensive inspection.
Management
7/10
✓
Staff said they felt supported by the registered manager they said, 'The manager will listen and act on any concerns, I have had an issue and she acted immediately to sort it out.' Per 2019 comprehensive inspection.
Programmes
8/10
✓
Staff had completed training around how to manage people's anxieties with music, 'Music for life/playlist for health'... gardening club... visiting baby group... choir... daily sparkle... internet device. Per 2019 comprehensive inspection.
Points to consider
Staffing is adequate but staff sometimes feel stretched on busier floors and bank or agency staff cover gaps.
staff told us 'Two staff are not enough on this floor, we have several people who need two staff to support them which means others are left'... On occasions they used bank and agency staff. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews