Last updated: 10 February 2026
"A positive culture with staff enjoying their roles, strong safety practices and good training, but no permanent manager in place."
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt.
There was a positive culture at the service and people were seen to be happy and staff told us they enjoyed their roles.
There were enough staff available to cover the shifts and enough staff to support people safely.
The management team ensured there were enough qualified and knowledgeable staff who were supported with an induction when new and ongoing training. This included training on supporting people living with a learning disability and autistic people.
There was no registered manager at the service during this assessment.
Staff supported people to take positive risks including the promotion of people’s life skills and activities and interests in the community such as baking, helping at mealtimes, helping with laundry, swimming, eating out or walks.
No permanent manager in post, so leadership and oversight might not feel fully stable day to day.
There was no registered manager at the service during this assessment.
Staffing is adequate with enough people on shifts, but nothing extra like low agency use or super stable team mentioned.
There were enough staff available to cover the shifts and enough staff to support people safely.
Activities are basic like outings, walks, swimming and life skills such as baking, with no dedicated coordinator or specialist programmes to make the role more varied.
Staff supported people to take positive risks including the promotion of people’s life skills and activities and interests in the community such as baking, helping at mealtimes, helping with laundry, swimming, eating out or walks.
AI Generated
Last inspected: August 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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