Working at Acacia House Nursing Home
33 Portsmouth Road, Waterlooville, PO8 9LN
Operated by Contemplation Homes Limited
25 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel valued and loved with strong leadership, but agency staff use and basic activities hold it back."
Safety & Risk
6/10
✓
Records reflected that risks had been assessed and plans implemented to guide staff... However, at times some of these records required more detail about the monitoring of the risks.
Staff Culture
8/10
✓
Staff spoke positively about working in the home, telling us they 'loved' it. They felt respected, valued and supported and that they were fairly treated.
Staffing Levels
5/10
!
There were sufficiently trained and experienced staff to meet people's needs and all appropriate recruitment checks had been completed.
Training & Dev
6/10
✓
Staff had completed a comprehensive induction which included the completion of the Care Certificate. All staff were supported through supervisions and appraisals.
Management
7/10
✓
The service was well-run and well-led. Staff at all levels understood their roles and were confident in the registered manager.
Programmes
5/10
!
Activities were planned monthly and a calendar displayed and given to people. Each week had a theme, for example, sensory, reminiscence, creative and physical.
Points to consider
They use a number of agency nurses, and some residents prefer permanent staff who know them better.
Some people were concerned about the use of agency workers in the service because they felt that they did not receive the same level of care and dignity that they received from permanent staff.
Activities are regular with weekly themes like sensory sessions and crafts, but no specialist programmes or innovative approaches.
Activities were planned monthly and a calendar displayed... Each week had a theme, for example, sensory, reminiscence, creative and physical.
Risk records for conditions like diabetes lack some detail on monitoring and actions needed.
However, at times some of these records required more detail about the monitoring of the risks and the action to take should the risk arise. This particularly related to risks associated with diabetes and epilepsy.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews