Working at Acacia Court
17-19, Southport, PR9 9EB
Operated by Laburnum House (Shaw) Limited
27 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.2/10
Key Finding
"Staff felt well supported in a strong person-centred culture with thorough training, but no registered manager in post and lack of structured activities hold it back."
Safety & Risk
6/10
✓
People were protected from abuse. Staff received appropriate training... Overall, we were assured medicines were safely managed.
Staff Culture
6/10
✓
There was a strong, person-centred culture amongst the staff. Staff were caring, compassionate and were proud to work at the home. Staff told us they felt well supported in their roles.
Staffing Levels
6/10
✓
Overall, staff were safely recruited and deployed in sufficient numbers to meet people's needs. Staff were visible around the home and readily available to support people when needed.
Training & Dev
7/10
✓
Staff received a thorough induction and completed mandatory training to enable them to carry out their job roles effectively. The provider arranged for staff to attend a training session on the 'Dementia bus'.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. However, the manager had submitted their application to register with CQC.
Programmes
3/10
✕
At the time of the inspection, no structured activities plan was in place. However, our observations found people were generally engaged... taking part in activities such as bingo.
Points to consider
No permanent manager in post yet, so leadership and oversight have some gaps.
At the time of our inspection there was not a registered manager in post.
No structured activities programme or coordinator during the inspection, so the role is mostly routine personal care.
At the time of the inspection, no structured activities plan was in place.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews