Working at Acacia Bank Care Home

Medication instructions lack detail for some as-needed doses like laxatives and meal timings, and no personal plans for key meds like blood thinners and heart spray.

for medicines with variable dosing, the guidance was not sufficiently detailed... Laxido... 1 to 4 sachets... no clear guidance for staff... time-specific medication... not recorded accurately... no specific care plans... for Clopidogrel and Glyceryl Trinitrate spray.

Staffing is adequate with a consistent team now, but they are recruiting bank staff to cover growth which might mean more agency-like workers later.

The provider had also taken proactive steps to support future admissions by beginning to recruit additional bank staff.

Only standard training with a compliance matrix and regular supervisions, no specialist courses or funded qualifications mentioned.

A training matrix was in place to monitor compliance, and staff received regular supervisions and appraisals to support their development and maintain good practice.