Last updated: 9 February 2026
"Staff feel supported and valued by great management with strong safety procedures and good training, although staffing lacks a stable team."
People were protected from the risk of abuse because the provider had robust procedures and policies in place which mirrored the local authority safeguarding boards procedures. The registered manager followed these procedures.
The registered manager and staff worked together as an effective team. Staff were happy working in the home and felt supported and valued.
Staff told us they had enough time to support people. Comments included, "There are enough staff and the team works well together." And "There are enough staff, and we always have staff in the lounge."
Training had been arranged with a local hospice to help enhance staff knowledge and confidence in relation to the care people received at the end of their lives. District nurses had facilitated training to improve pressure care.
Staff praised the quality of the management team, comments included; "Management are great, very supportive, we are clear what is expected of us. I feel valued by managers."
Staffing is adequate with enough staff to do the job, but no details on stable team or low agency use.
Staff told us they had enough time to support people. Comments included, "There are enough staff and the team works well together." And "There are enough staff, and we always have staff in the lounge."
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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