Working at Abney Low Nursing home
17 Queens Road, Wirral, CH47 2AQ
Operated by RSJB Quality Care Homes Limited
40 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Supportive new manager and staff feeling valued and listened to, although limited activities programme and occasional staffing shortages hold it back."
Safety & Risk
7/10
✓
People received their medicines on time and in a safe way. For people who were prescribed PRN medicines (as and when required), protocols were in place to ensure people received these appropriately. Policies and practices were in place to help ensure people were protected from the risk of harm and abuse.
Staff Culture
7/10
✓
Staff told us they liked the leadership at the home and felt listened to and valued. Comments from staff included, “The home is well run. I have some commitments outside work, and [Manager’s name] helps me to ensure I am included in team meetings around my other personal commitments”
Staffing Levels
6/10
✓
Feedback from staff and leaders confirmed there was enough of them on duty to support people safely. Comments included “The home has really improved. There is always enough of us to help people.”
Training & Dev
6/10
✓
Staff had completed a full induction all mandatory training aligned to the principles of the Care Certificate. Staff could also source additional courses when needed.
Management
8/10
✓
Staff told us they found the new manager approachable and supportive and that they had made many positive changes since they were appointed. Comments from staff included, “[Manager’s Name] is brilliant, they have done so much to improve things here,” “They are very approachable and always listen to our point of view”
Programmes
4/10
!
People’s experience confirmed they were supported by staff to manage their needs in a way in which they preferred and told us they were supported to remain active. One person confirmed, “I can do chair exercises if I want.”
Points to consider
No activities coordinator or regular structured programme, so the role is mostly routine personal care with basic things like puzzles or chair exercises.
People’s experience confirmed they were supported by staff to manage their needs in a way in which they preferred and told us they were supported to remain active. One person confirmed, “I can do chair exercises if I want.”
Staffing is adequate but some residents say there are shortages at times, making the job harder with no mention of low agency use or great team stability.
People’s experience varied with regards to having enough staff to help support them to meet their needs. Comments included, “Not enough staff, they are always short” and “Need more staff as it can make the job more difficult for them as there are not enough.”
Only standard mandatory training and induction in place, no specialist courses or funded qualifications mentioned.
Staff had completed a full induction all mandatory training aligned to the principles of the Care Certificate. Staff could also source additional courses when needed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews