Working at Ablegrange Severn Heights Limited
Old Hills, Worcester, WR2 4TQ
Operated by Ablegrange Severn Heights Limited
48 bedsNursing homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.6/10
Key Finding
"Enough staff to meet needs and a supportive culture for staff, but no registered manager and inconsistent medicines administration are major concerns."
Safety & Risk
3/10
✕
People did not always receive their medicines as prescribed. For example, bowel management medicines had not always been administered twice per day as prescribed.
Staff Culture
6/10
✓
Staff felt able to raise concerns with the manager without fear of what might happen as a result. One staff member said, 'I feel [manager] is very supportive, I can take anything to him.'
Staffing Levels
6/10
✓
We found there were sufficient staff on duty to meet people's individual needs.
Training & Dev
/10
✕
Not covered in this focused inspection; previous comprehensive report from 2018 exceeds 2 years old.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. A manager had been recruited and was in the process of registering with CQC.
Programmes
/10
✕
Not covered in this focused inspection; previous comprehensive report from 2018 exceeds 2 years old.
Points to consider
No registered manager in place yet, leading to weak oversight and ongoing quality problems.
At the time of our inspection there was not a registered manager in post. A manager had been recruited and was in the process of registering with CQC.
Medication errors like missing doses, plus risks from unguarded windows and unattended cleaning chemicals.
People did not always receive their medicines as prescribed. For example, bowel management medicines had not always been administered twice per day as prescribed... large opening windows in people's bedrooms and communal rooms... did not have sufficient window restrictors fitted.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews