Last updated: 9 February 2026
"Staff praise the supportive management, get plenty of training and feel part of a happy team, but occasional agency staffing and basic activities are drawbacks."
Staff understood safeguarding with yearly refreshers; risks assessed clearly with assistive technology; medicines safe with competencies and observations; open incident analysis.
'Passionate culture for change and improvement... We're a happy team'; staff felt comfortable raising concerns and felt supported.
'Staffing levels are currently good'; provider sometimes used agency staff to ensure appropriate numbers.
Range of specialised training alongside mandatory; 'We get loads of training, everything we need. We do refreshers annually'; ongoing supervision and career development.
Staff spoke highly about the management: 'The support network is fabulous. [Name] is a really good support. They have an open and honest approach with everyone.'
People supported to day centre, sporting activities, talent show, summer fayres, and community engagement.
Staffing is adequate but they sometimes use agency workers.
The provider sometimes used agency staff to ensure appropriate numbers of staff.
No dedicated activities coordinator or specialist programmes, so the role includes routine care plus basic outings and events.
People had been out to the day centre, sporting activities and to medical appointments... talent show... summer fayres.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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