Last updated: 9 February 2026
"Staff feel well supported by approachable managers with good training and morale, but uncertain staff retention and basic activities hold it back."
All staff had received training about COVID-19, hand washing and in the proper use and on donning and doffing of appropriate personal protective equipment (PPE). The service carried out monitoring checks of staff infection prevention control (IPC) practice and further training was provided when needed.
Morale among staff was good. Staff spoke positively about the management of the service. They informed us that there was good communication and they worked well together. Per 2019 comprehensive inspection.
The service had adequate staffing levels to meet the needs of people. Staff and relatives told us that there were sufficient staff to meet people's needs. Per 2019 comprehensive inspection.
Staff records indicated that care workers had completed a range of training relevant to their role. Training included administration of medicines, food hygiene, infection control, Positive behaviour Support management and safeguarding. Per 2019 comprehensive inspection.
Staff were well supported by management and there were arrangements for regular supervision and a yearly appraisal of their performance. They told us that their managers were supportive and approachable. Per 2019 comprehensive inspection.
The home had a programme of specific activities for each person depending on their interests. Staff supported people to participate in various activities within the home and in the community such as swimming, shopping and going for walks. Per 2019 comprehensive inspection.
Staff numbers are enough to cover people's needs but no info on agency use or long-term staff retention.
The service had adequate staffing levels to meet the needs of people. Staff and relatives told us that there were sufficient staff to meet people's needs. Per 2019 comprehensive inspection.
Activities programme offers basic outings like shopping and walks but lacks a dedicated coordinator or innovative approaches.
Staff supported people to participate in various activities within the home and in the community such as swimming, shopping and going for walks. Per 2019 comprehensive inspection.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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