Last updated: 9 February 2026
"Positive culture and strong safety practices with staff feeling valued, but lack of activities programmes and stable teams hold it back."
Staff recognised signs of abuse, knew how to act to keep people safe and said they would be confident to report any concerns they might have. Risk assessments and care plans were detailed and up to date.
The provider encouraged and embedded positive values and an open culture which were embedded throughout the service. There were processes in place to support staff to speak up if they had any concerns.
There were enough staff to meet people’s needs. Staff were recruited safely and appropriate checks were carried out as required.
Staff confirmed they had received a robust induction process and told us they received regular and appropriate training to enable them to carry out their role.
Feedback from staff was positive. One staff member said, 'Honestly, I have worked in many different jobs, this is the first job I just feel it's really nice to work with people and it a joint appreciation on both sides.'
Per 2018 comprehensive inspection: staff supported individual interests such as train trips to London and maps, but no structured programmes or coordinator mentioned.
Staff numbers are enough for basic needs, but no details on stable teams or low agency use to make workloads easy.
There were enough staff to meet people’s needs.
No activities programme or creative sessions, so the role is mostly routine daily support and interactions.
No activities, engagement programmes, or coordinator described in recent report; per 2018, basic support for personal interests like outings.
AI Generated
Last inspected: March 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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