Working at Aberford Hall
Oakwood Green, Leeds, LS8 2QU
Operated by HC-One Limited
42 bedsNursing homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Approachable leadership and a proud, stable team, but inconsistent medicines management and variable staffing levels need attention."
Safety & Risk
4/10
!
People did not always receive their medicines as prescribed. For example, people who were prescribed medicines which must be taken at specific times or with specific time intervals between doses were not always given their medicines at the right times.
Staff Culture
6/10
✓
Staff told us they were proud to work at Aberford Hall and many staff had been in place for a long time. They felt the manager led by example to ensure a positive culture had been created.
Staffing Levels
5/10
!
There were enough staff, who were recruited safely, to meet people’s needs. However, we received mixed feedback from people and staff regarding staffing levels.
Training & Dev
6/10
✓
Staff completed nationally recognized training such as the care certificate or diplomas in social care and nursing and had support, supervision and staff meetings to share learning and review performance.
Management
7/10
✓
The registered manager was approachable and had good oversight of the running of the service. Staff spoke positively of the service, their roles and the registered manager.
Programmes
6/10
✓
People and their relatives were complimentary about the service, and we received consistently positive feedback about the quality of care, the staff and the activity provision. Comments included... “We get a lot of activities e.g. hangman, bingo and ping pong."
Points to consider
Staff do not always give medicines exactly as prescribed, like wrong timings or unclear guidance on pain relief doses.
people did not always receive their medicines as prescribed. For example, people who were prescribed medicines which must be taken at specific times... were not always given their medicines at the right times. When people were prescribed medicines... ‘when required’... the guidance... was not person centred.
Staffing is usually enough but sometimes low especially weekends, so agency workers get called in and staff look rushed.
we received mixed feedback from people and staff regarding staffing levels... “There are times that staffing levels are low... if they are unavailable, the manager calls an agency staff to get it covered.”
Checks on the home's quality are not always spotting problems or leading to fixes quickly enough.
although systems of audit were in place, they were not always effective in driving improvements... The service completed audits; however, the audits had not identified all the concerns regarding the safe management of medicines... the concerns had not been resolved.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews