Working at Abbottswood Lodge Residential Care Home

Medicines were managed safely. People received their medicines as prescribed. Staff had received training in safeguarding and were confident about how to keep people safe.

A staff member said, 'Things have improved, it's a more easy-going atmosphere, you can sit down and chat to people, its more homely rather than a business.'

There were enough staff employed at the service to keep people safe. We saw staff were able to spend time with individual people talking and interacting.

Staff were well trained and competent and knew how to carry out their roles effectively. One staff member said, 'I feel I have the skills to do the job.' A person said, 'Staff are well trained.'