Last updated: 10 February 2026
"A hands-on manager and well-trained staff foster a homely atmosphere, but basic activities and uncertain team stability hold it back."
Medicines were managed safely. People received their medicines as prescribed. Staff had received training in safeguarding and were confident about how to keep people safe.
A staff member said, 'Things have improved, it's a more easy-going atmosphere, you can sit down and chat to people, its more homely rather than a business.'
There were enough staff employed at the service to keep people safe. We saw staff were able to spend time with individual people talking and interacting.
Staff were well trained and competent and knew how to carry out their roles effectively. One staff member said, 'I feel I have the skills to do the job.' A person said, 'Staff are well trained.'
The registered manager was visible and approachable and worked on the floor regularly. During our inspection we observed them supporting people with healthcare checks, serving lunch and supporting a person to eat.
People were supported to take part in activities and to maintain relationships and social interactions with others. Staff worked hard to ensure people felt included and supported.
Staffing is adequate for safe care and some chats with residents, but no info on agency use or team stability to keep workloads easy.
There were enough staff employed at the service to keep people safe. We saw staff were able to spend time with individual people talking and interacting.
No dedicated activities coordinator or special programmes, so days are mostly routine care with basic chats, music and socialising.
People were supported to take part in activities and to maintain relationships and social interactions with others. Staff worked hard to ensure people felt included and supported.
AI Generated
Last inspected: March 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp