Last updated: 9 February 2026
"Supportive management and good staff morale with stable retention, but adequate staffing lacks extras for unhurried care and training misses regular supervision."
Staff were clear about actions and processes they would follow to report any concerns, and knew about action they should take in the event of any safeguarding issues. Risks were well known by staff and safely managed.
Staff commented positively on the support they received from the registered manager. One staff member said, Staff morale is good. We are listened to and our opinions are requested. Another said, I enjoy working here, its very much the peoples home.
There were always adequate numbers of staff on duty to ensure people were supported in all activities of daily living. Staff had worked in the home for a number of years which provided good continuity of care.
We saw there were clear records detailing training that had been provided for staff. The training provided was comprehensive and included training on the specific needs of people using the service.
Relationships between the registered manager and staff were positive and all said communication in the home was good with information about people shared in a timely manner. Staff morale is good. We are listened to and our opinions are requested.
Each person had a personalised plan of care that included preferred activities throughout the week, many of which were held outside the home. People were supported to use community facilities and engage in light household tasks.
Staff numbers are enough to meet daily needs, but nothing extra to allow unhurried care with no staff comments on easy workloads.
There were always adequate numbers of staff on duty to ensure people were supported in all activities of daily living.
Only standard training with some specific needs coverage, no funded qualifications or regular supervision mentioned.
The training provided was comprehensive and included training on the specific needs of people using the service.
Activities include outings and household tasks with weekly planning, but no dedicated coordinator or specialist approaches to enrich the role.
preferred activities throughout the week, many of which were held outside the home... engage in light household tasks with staff support and supervision.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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