Working at Abbotts Barton
40 Worthy Road, Winchester, SO23 7HB
Operated by Colten Care (2003) Limited
63 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"ApproachAble manager, strong training, and positive culture where staff feel valued, but long waits for help and medication safety gaps hold it back."
Safety & Risk
6/10
✓
Safeguarding and risk management good with innovations like alarms reducing falls 90%, but inconsistent risk assessments for self-medication and fridge temperature recording.
Staff Culture
8/10
✓
Culture open and positive with emphasis on inclusion and teamwork; staff felt valued, spoke enthusiastically about roles, and owned organisational values.
Staffing Levels
6/10
✓
People supported by enough staff but reported waits for help especially mornings and nights, with call bell response improved from 24.2% to 7.7% over 5 minutes; staff felt levels adequate.
Training & Dev
8/10
✓
Staff completed induction with Care Certificate, on-going specialist training like end-of-life and hearing aids, regular supervision, appraisals, diplomas, and university mentoring schemes.
Management
8/10
✓
Staff spoke positively about the organisation and described the Registered Manager as approachable and effective, with good communication and quality assurance leading to improvements.
Programmes
6/10
✓
Activities seven days a week with weekly programme of group events, quizzes, music, exercise, community trips like steam trains and picnics, individual interests, and two activity staff.
Points to consider
Residents sometimes wait too long for help, like 10 to 15 minutes in mornings or nights, so shifts can feel rushed.
People told us at times they felt they had to wait too long for help with care... 'you can wait 10-15 minutes'.
Some medication safety gaps, like missing risk checks for people taking their own meds and fridge temperature records.
Risk assessments and reviews were not being completed consistently for people who self-administered their medicines... fridge temperature needed to be recorded each day... had not been consistently completed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews