Last updated: 9 February 2026
"Passionate manager and positive team culture with strong training and safety, but busy staffing sometimes delays call bells and activities lack specialist programmes."
2020 infection control inspection: 'staff were skilled in infection prevention... training about... Donning and Doffing... testing programme... admitting people safely'; per 2017: safe medicines, incidents monitored with lessons learned.
Per 2017 comprehensive inspection: Staff said 'We all pull together, everyone can suggest ideas and [manager] listens'; 'positive ethos and an open culture'; relatives praised welcoming atmosphere.
Per 2017 comprehensive inspection: 'there were sufficient staff to meet the needs of the people... responded to in a timely way'; call bells answered 'in five minutes or a little longer if they are busy'.
Per 2017 comprehensive inspection: 'programme in place to ensure all staff received specialist training in areas such as living with dementia... supported to undertake an NVQ4; regular supervision and annual appraisals'.
Per 2017 comprehensive inspection: Relative said 'The manager is a credit to the home... shows a real passion... always make the time to talk'; staff said '[Manager] door is always open... will help with the care'.
Per 2017 comprehensive inspection: Activities co-ordinator provided 'art session... craft session making holly wreaths... church... singers... reminiscence sessions... community links with schools and library'.
Enough staff to get by but they get busy so call bells can take a few minutes sometimes.
One person said 'If I ring my call bell I would say it depends how busy the staff are as to how long it takes to answer it; most of the time they answer in five minutes or a little longer if they are busy.' Per 2017 comprehensive inspection
Varied activities with a coordinator like arts, crafts and church visits but no specialist programmes or innovations.
There was a range of activities... art session and others a craft session making holly wreaths... enabled to attend their local church... Lots of singers come in... Reminiscence sessions. Per 2017 comprehensive inspection
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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