Last updated: 10 February 2026
"Staff feel proud and supported in an open culture, with innovative activities programmes, stable staffing without agency use, and strong safety practices."
We were assured the service was following safe infection prevention and control procedures, using PPE effectively, admitting/testing safely and preventing/managing outbreaks.
Per 2017 comprehensive inspection: 'The culture was open and inclusive... Staff spoke positively about teamwork, felt supported, appreciated and proud of the home'.
The service did not use agency staff; shifts were covered with regular staff by each member of the team stepping down to other roles if staffing was a challenge.
Per 2017 comprehensive inspection: Staff had induction, ongoing mandatory and dementia training, bi-monthly supervision, annual appraisals and funded level 2/3 diplomas.
Per 2017 comprehensive inspection: Staff said 'We are very well managed, work well as a team... Their door is always open; you're never turned away'.
Per 2017 comprehensive inspection: Activities coordinator provided distinctive programmes including intergenerational school/nursery visits, interactive projector technology, community arts/theatre/car club partnerships.
AI Generated
Last inspected: October 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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