Working at Abbotsleigh Dementia Nursing and Residential Care Home
George Street, Staplehurst, TN12 0RB
Operated by Nellsar Limited
61 bedsNursing homesResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Supportive management, positive staff culture and strong safety, although adequate staffing lacks stable teams and training is standard."
Safety & Risk
8/10
✓
2021 targeted inspection: Assured on effective PPE use, testing access, hygiene/layout safety, outbreak management, shielding, up-to-date policy, visitor screening; per 2018: medicines safe with no errors, strong safeguarding.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: 'Staff told us they were happy... morale is good and staff are not stressed'; 'open and transparent culture'; staff felt good team support.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'There were sufficient numbers of staff on duty... Any staff absences were covered by the provider's own permanent staff. Staff and people... did not raise any concerns about staffing levels.'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: 'Staff were receiving training, supervision and appraisals'; records showed up-to-date mandatory and role-relevant training, new staff induction.
Management
7/10
✓
Per 2018 comprehensive inspection: Registered manager visible and approachable; 'Staff said they felt supported by the registered manager'; staff praised manager as 'experienced' who invested 'time, energy, love and passion'.
Programmes
7/10
✓
Per 2018 comprehensive inspection: Recreation and wellbeing team manager/coordinators ran varied programme with digital tablets for life stories/music, pet visits, children, community trips, church services; per 2021: 'sufficient stimulation, with activities facilitated by staff.'
Points to consider
Staffing is adequate with no concerns or agency use mentioned, but no details on stable long-serving teams or easy workloads.
There were sufficient numbers of staff on duty in order to meet the needs of people who used the service. Staff and people living at the home did not raise any concerns about staffing levels.
Only standard training with supervisions and role-relevant courses, no specialist qualifications or career development funded.
Staff were receiving training, supervision and appraisals. Records showed that staff had received training relevant to their role to support people they looked after.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews